Abstract
- Samsung Care+ subscribers now get limitless $0 repairs for cracked screens and again glass on Galaxy S telephones (beforehand $29 per restore).
- This free restore supply is simply out there for subscribers of the premium Theft and Loss tier of Samsung Care+. Primary Care+ plans nonetheless incur the $29 payment.
- In contrast to earlier Care+ upgrades, this new profit comes with none value hike to the Theft & Loss subscription.
2024 wasn’t an excellent 12 months for Samsung’s repairability entrance. Again in Could final 12 months, an egregious contract emerged that highlighted how the tech big basically forces impartial third-party restore outlets to feed Samsung a direct stream of buyer info in return for entry to the corporate’s restore components. This included delicate info just like the buyer’s identify, contact info, telephone identifiers like an IMEI quantity, alongside particulars of the shopper’s criticism.
On the identical day final 12 months, the South Korean tech big’s self-repair initiative with iFixit additionally got here to an finish, with the latter saying that “Samsung doesn’t appear concerned about enabling restore at scale.” This got here as a serious blow to customers, contemplating that iFixit was one of many solely few locations (on the time) the place customers might purchase genuine Samsung components for DIY repairs.

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Repairability choices for Samsung telephones dwindled just about in a single day — what now?
Later within the 12 months, nevertheless, issues began to look higher. The tech big expanded its partnership with Cell Telephone Restore by Assurant (CPR) and added over 300 new restore areas within the US, with all technicians working at these areas being Wi-fi Trade Service Excellence licensed. Now, to kick off 2025 with the identical momentum, Samsung is providing a severe improve to its Samsung Care+ with Theft and Loss program.
The truth that an improve to this system was coming was indicated to Samsung Care+ subscribers through e-mail final month. Right now, nevertheless, the tech big has made the improve official, and as a part of it, subscribers of Samsung Care+ with Theft and Loss (whatever the tier) can get limitless $0 cracked display screen and again glass repairs. Beforehand, the identical restore service payment was beforehand $29.
There is no accompanying value hike
Supply: Samsung
It is price noting that the free restore covers all Galaxy S telephones, however seemingly excludes the Galaxy Z Fold and Flip-series units. Moreover, when you’re enrolled within the tech big’s fundamental Samsung Care+ program, you may nonetheless incur the $29 payment for display screen and again glass repairs. Free cracked display screen and again glass repairs are solely restricted to the Theft and Loss subscription throughout the 700+ approved Samsung restore areas within the US.
Additionally price noting is that Samsung is absorbing the price of this free display screen and again glass restore supply. For reference, again in Could, the tech big added limitless battery replacements to Samsung Care+. Nevertheless, that got here with a $2 value hike throughout the board. This time round, the improve comes with no accompanying value hike, and has been utilized mechanically for current subscribers — beginning right now, January 15.

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Inform us all about your telephone restore catastrophe tales
Everybody has that second of dread. When your telephone slips out of your hand as you go to seize one thing or just shut the automobile door. As time nearly halts, a way of pure dread is one we’re all aware of. The second whenever you notice you’re going to should take your telephone to the restore retailer to determine the injury that’s accomplished. Then it’s important to take care of the restore retailer go to, which is never enjoyable, particularly when your model new $1,000+ telephone requires new components or loads of troubleshooting. So, what are your horror restore tales? What’s probably the most injury that you have regrettably accomplished to a smartphone and needed to repair?