In the event you’ve found you’ll be able to’t get into your Fitbit app to entry your sleep knowledge, or cannot log an early morning exercise (get you, early riser), then it is most likely a aid to seek out out you are not alone. Fitbit is outwardly utterly down, with customers unable to log in.
The issue appears to be widespread, and could also be linked to login companies, slightly than something between a tool and the Fitbit app. Nonetheless, the upshot is way the identical, with Fitbit clients unable to again up their wearable’s knowledge to their apps.
Downside seems to have begun a number of hours in the past
Simply grasp tight and look ahead to a repair
The login points seem to have begun in a single day, in keeping with followers on the Fitbit subreddit. In line with various accounts, many seen syncing points earlier than the app went utterly down, and now, most are utterly unable to log into the app in any respect after making an attempt to re-login to clear the syncing downside. Downdetector seen the issue simply earlier than 7am ET, nevertheless it appears some have been experiencing points even earlier than the web site cottoned onto the issues.
The issue being widespread may be seen as one thing of aid for many, because it means no one wants to leap by means of any hoops. A good few customers on the Fitbit subreddit have expressed aid at not needing to run any main troubleshooting points themselves. Because the downside appears to be on Fitbit’s finish, you needn’t do something drastic, like manufacturing unit resets. It is also seemingly reinstalling the app will not do something both, however that is a far much less huge step than wiping your gadget. Be suggested you’ll seemingly lose entry to your app altogether for those who signal out.
There’s been no acknowledgment of the issue from Google‘s or Fitbit Assist‘s official X accounts as of but, however we think about it is all arms on deck behind the scenes. For the second, the issue is solely that your gadget cannot talk with the app, and so, cannot replace the app’s knowledge and again it up. So you may be lacking some evaluation and a bigger display screen to learn stats from, however so long as you’ve got been syncing recurrently, this should not be an enormous downside. All of your knowledge ought to nonetheless be obtainable in your gadget.
For the second, we advise sitting tight and ready on your app to come back again up once more. We’ll be sure you hold you up to date when the state of affairs modifications.
