Google investigates why YouTube Premium customers are seeing adverts


No apps or providers are proof against bugs, however relating to YouTube, we have been seeing too many points with it in the previous few weeks. Whereas Google often takes immediate motion and fixes these bugs inside a number of hours, there’s one explicit YouTube glitch that Google appears to have gotten to learn about a bit too late, and nonetheless hasn’t been capable of affirm what’s inflicting it.

It does not affect everybody, however for many who pay to observe YouTube movies ad-free. As a substitute of exhibiting uninterrupted movies, YouTube is now exhibiting adverts on its Premium plans, as per a number of studies on Reddit (1, 2, 3). These points have been mentioned on the forum-style social media for practically a month, however Google responded solely not too long ago.

Why are Premium customers seeing adverts, and what did Google say?

Google has solely acknowledged the difficulty on its assist web page and stated that it is at the moment investigating the difficulty. It has been greater than 48 hours since then, however Google hasn’t shared any updates relating to what could be the rationale behind it. Nonetheless, some Reddit customers appear to have discovered what might need precipitated adverts to slide into YouTube Premium.

A phone with the YouTube Premium app sits atop an unfinished wood plank.

One Reddit consumer, u/Nanor_32, claimed that they encountered adverts on their YouTube Premium, and later found that the unique plan had been robotically switched to Premium Lite (through Tech-Points At this time), which is a less expensive subscription tier that exhibits some adverts. Nonetheless, Google hasn’t confirmed any compelled plan modifications for present customers.

YouTube Premium and Premium Lite are totally different subscription plans, and there’s a vital worth distinction between the 2. Premium prices $13.99 a month for the Particular person plan, whereas Premium Lite is priced at $7.99.

So, it does not make financial sense to downgrade present prospects and power them to pay much less until there’s a technical glitch. Hopefully, we’ll know what went unsuitable quickly from Google. Within the meantime, tell us within the feedback if you’re seeing adverts on YouTube Premium and in case your account is robotically switched to Premium Lite.



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